Credit Accounts allow extending credit to external entities, such as wholesalers. They can also be used as a prepaid only account similar to a prepaid credit card.
Credit Accounts are created in the Quick18 Admin. The first time you create an Account (of any type) you MUST launch the Quick18 TeeSheet App on each clover device that will be used to process Credit Account orders. Opening the App enables the custom tender and adds the “Q18 Account” button to the payments screen on the device.
To tender orders to a Credit Account click the “Q18 Account” custom tender button on the payments screen and select the Credit account in the list to charge the payment to. All available Account types are shown in this list. You can narrow the list by choosing which Account Type or search via Account or Customer name.
Individual orders tendered to a Credit Account increase the Balance Due for the Account. Orders are listed within the Account Activities in the Quick18 TeeSheet app or within the Quick18 Web Admin. You can bill the account holder separately on a recurring schedule.
Creating Credit Accounts
- In Quick18 Web Admin click the POS tab and then select the Accounts [ Credit ] sub nav.
- Click the “Create New” link under the page title
- Complete the form fields and click the Add button (field descriptions below).
Customer. Customer associated with the Account
Name & Description. Event name and description are required fields to aid in the selection of the correct event account within the Clover POS.
Status. Credit Account statuses are:
- Pending – not selectable for tender
- Open – selectable for tender on the Payments screen and Line Item Account in Clover
- Closed – not selectable for tender
- Cancelled – not selectable for tender
Statement Start Date. The start date for billing statements to occurs.
Statement Frequency. How often billing statements are generated.
Credit Limit. This sets a maximum amount that can be charged to an account (Leave blank for no limit). Setting the credit limit to 0 would require prepayment in order to Tender orders to an Account.
Note. Any notes for the credit account.
Default POS Payment Item. If checked the Quick18 App will create only one Clover POS Inventory Item named “Credit Payment”. This same Item will be used for all Credit Account Payments that have “Use Default” checked.
If unchecked a custom Inventory Item will be created and used for this account only. A text entry box appears which allows you to specify the custom Inventory Item name. If left empty the Item will be named “Credit Payment: Account Name”
Enabling custom tender type in Clover
To enable the “Q18 Account” custom tender type in Clover you must open the Quick18 TeeSheet Clover application ON EACH device that will tender orders to an Account. You first need to create at least one Account (of any type) in Quick18. Once an account exists the Quick18 TeeSheet application will initialize the custom tender type upon next open.
If you do not open the Quick18 TeeSheet application at least once on each device the “Q18 Account” tender button will not show up
on the Add Payment screen in Clover.
Charging orders to a Credit Account
- From the Add Payment screen in clover click the Q18 Account button in the Other section.
- Click the appropriate Credit Account from the list to charge the order to.
- Confirm your choice in the popup dialog by clicking Charge.